FAQ
SHIPPING
- Do we offer free shipping?
Yes we do! Free standard shipping is applied to all U.S. orders $49+. For international shipments, Free standard shipping is applied to all orders $200+.
Please note, free shipping is applied after discount codes have been submitted; and your subtotal remains above $49 or $200.
- When will my order ship?
We process and ship out all orders Monday through Friday, not including holidays. Orders with standard shipping will usually be fulfilled and shipped the next business day (Monday through Friday, not including holidays).
Once your order has shipped, you will receive a shipping confirmation email with your tracking information enclosed. Please note that it may take up to 24-48 hours for your tracking information to update.
- How long will take to get my order
It depends on where you are. Most places within the U.S. take about 3-4 business days. For international destinations, it usually takes 5-10 business days. However, this may vary based on destination.
- What shipping carriers do you use?
- Can I make changes to my order?
We try and get your order out as soon as we can. This means there is only a small window of time where we can make any changes to your order before it is set aside for shipping.
Please contact us at barbscompany@gmail.com or (609)968-9304 as soon as possible with your full name and order number. We’ll let you know what we can do!
- Do you accept returns or exchanges?
All sales are FINALS for sanitary reasons.
- What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, we're super sorry! Please contact us at (609)968-9304 and we’ll be sure to get you the item you ordered!